Frequently Asked Questions
Everything you need to know about shopping with Claude & Co.
What is the standard shipping timeframe?
We offer standard shipping which typically takes 3-5 business days for domestic orders and 7-14 business days for international deliveries.
How can I return an item that doesn't fit?
We accept returns within 30 days of delivery. Items must be in their original condition with all tags attached to be eligible for a full refund.
What materials are used in your garments?
Claude & Co is committed to sustainability; we primarily use organic cotton, recycled polyester, and ethically sourced linen across our seasonal collections.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping costs and import duties are calculated at checkout based on your specific location.
How do I track my order status?
Once your order has shipped, you will receive a confirmation email containing a tracking number and a link to monitor your package's progress.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as PayPal, Apple Pay, and Klarna for flexible financing options.